Privacy Policy

Effective Date: October 28, 2026

EverMed Exams ("EverMed," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website at https://evermedexams.com, contact us, communicate with us by telephone or text message, or utilize our services.

EverMed Exams provides independent medical examinations and consultative examination services, including examinations conducted in connection with disability determination programs. We recognize the sensitive nature of personal and medical information and are committed to handling such information responsibly and in accordance with applicable laws and regulations.

1. Information We Collect

We may collect the following categories of information as necessary to provide our services and operate our business:

• Personal Information: Name, telephone number, email address, mailing address, state of residence, and other contact or identifying information.
• Appointment Information: Examination dates, times, locations, scheduling preferences, appointment confirmations, and related communications.
• Medical and Examination Information: Medical history, examination findings, medical records, diagnostic information, and other health-related information necessary to coordinate or perform consultative examinations and prepare reports.
• Communications Information: Information provided through website contact forms, telephone calls, text messages, emails, and other communications with our staff.
• Technical Information: Information such as IP address, browser type, device information, pages visited, and website usage data collected through standard website technologies.
• Professional Information: Information provided by healthcare professionals, contractors, prospective employees, or other individuals interested in working with EverMed Exams.

Information may be collected directly from you, through our website, during appointment scheduling or examinations, or from authorized referring organizations, healthcare providers, government agencies, and other sources as permitted by applicable law.

2. How We Use Your Information

We use personal information for legitimate business and service-related purposes, including:

• Scheduling, confirming, coordinating, and managing medical examinations.
• Communicating appointment details, reminders, changes, and follow-up information.
• Conducting consultative examinations and preparing medical reports.
• Providing examination findings and documentation to authorized requesting agencies or organizations.
• Responding to inquiries, requests, and customer service communications.
• Communicating with healthcare professionals, contractors, and business partners.
• Maintaining the functionality, reliability, and security of our website and services.
• Complying with applicable legal, regulatory, contractual, and professional obligations.
• Preventing fraud, unauthorized access, and misuse of our systems.

We use information only for purposes consistent with this Privacy Policy, applicable law, and any authorizations or consents required for the particular use.

3. How We Share Information

EverMed Exams does not sell personal information to third parties for their independent marketing purposes.

We may disclose personal information when necessary and legally permitted to:

• Authorized Government Agencies: Disability Determination Services (DDS), the Social Security Administration (SSA), and other authorized agencies requesting consultative examinations or medical documentation.
• Healthcare Professionals: Physicians, examiners, diagnostic facilities, and other authorized professionals involved in providing examination services.
• Service Providers: Technology providers, communication platforms, website hosting companies, and other vendors that assist us with business operations and are subject to appropriate confidentiality and data protection obligations.
• Legal or Regulatory Authorities: When disclosure is required or permitted by law, court order, legal process, or applicable regulatory obligations.

We limit disclosures to information reasonably necessary for the applicable purpose and comply with applicable confidentiality and privacy requirements.

SMS Consent and Phone Number Privacy

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

Mobile phone numbers and SMS consent information collected by EverMed Exams will not be sold, rented, or shared with third parties or affiliate companies for their marketing or promotional purposes.

We may use authorized messaging service providers solely to facilitate communications on our behalf, subject to appropriate confidentiality and data protection requirements. Such providers are not authorized to use your SMS consent information for their own independent marketing purposes.

Your consent to receive text messages is not transferred to or shared with other businesses for their marketing campaigns.

4. SMS Communications and Consent

EverMed Exams may offer text message communications to individuals who expressly consent to receive SMS messages from us.

These communications may include:

• Appointment scheduling and confirmations.
• Appointment reminders and changes.
• Responses to questions and service inquiries.
• Examination-related instructions and administrative follow-up.
• Other conversational messages directly related to services you have requested.

Participation in our SMS messaging program is entirely voluntary. You are not required to consent to SMS communications as a condition of receiving medical examination services.

When consent is requested through our website, you may opt in by selecting an optional, unchecked SMS consent checkbox. We will use your phone number for SMS communications in accordance with the consent you provide and applicable law.

Message frequency varies depending on your appointments, inquiries, and communication needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message from EverMed Exams. For assistance, reply HELP or contact us at 877-534-5153.

For additional information, please review the SMS Terms and Conditions below.

5. Medical Information and Confidentiality

Because EverMed Exams coordinates and provides medical examination services, certain information we receive or process may be considered sensitive medical information or protected health information under applicable law.

We handle medical information in accordance with applicable federal and state privacy and confidentiality requirements, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

Medical examination results and related documentation may be provided to authorized referring agencies or organizations for legitimate examination, evaluation, and disability determination purposes.

Where a separate Notice of Privacy Practices or other legally required privacy notice applies to particular medical information, that notice will govern the applicable rights and disclosures in addition to this Privacy Policy.

We encourage individuals not to submit highly sensitive medical information through general website contact forms or standard SMS messages unless specifically instructed to use an approved communication method.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal and medical information from unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include access restrictions, secure information storage and transmission methods, confidentiality procedures, and appropriate oversight of service providers.

Although we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Standard SMS messaging may not provide the same level of security as dedicated encrypted healthcare communication systems. We therefore seek to limit text messages to appropriate scheduling, administrative, and conversational communications.

7. Information Retention

We retain personal information, appointment records, communications, and medical documentation only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, satisfy applicable legal and contractual requirements, maintain appropriate business records, and resolve disputes.

Retention periods may vary depending on the type of information, applicable medical record requirements, government agency obligations, and other legal considerations.

When information is no longer required, we take reasonable steps to securely delete, destroy, or de-identify it in accordance with applicable requirements.

8. Your Privacy Rights

Depending on applicable laws and the nature of the information we maintain, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of certain personal information, subject to applicable legal and record-retention requirements.
• Withdraw consent for optional communications, including SMS messaging.
• Ask questions about how your information is collected, used, stored, or disclosed.

To submit a privacy-related request, contact us at info@evermedexams.com or call 877-534-5153.

We may need to verify your identity or authority before processing certain requests. We will respond in accordance with applicable law. Some medical information may be maintained on behalf of another organization, in which case requests may need to be directed to the appropriate agency or record custodian.

9. Cookies and Website Technologies

Our website may use cookies, server logs, and similar technologies to support website functionality, maintain security, understand website usage, and improve visitor experience.

You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

If third-party analytics or similar services are enabled on our website, information collected through those services will be handled in accordance with applicable law and the relevant providers' privacy practices.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the content, privacy practices, or security of websites that we do not own or control.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website is not intended to independently solicit personal information from children under the age of 13 without appropriate parental or legal authorization.

Because our services may include pediatric consultative examinations, information about minors may be collected and processed when necessary for authorized medical examination services and in accordance with applicable privacy laws and requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, information practices, technology, or applicable legal requirements.

When changes are made, we will update the effective date at the top of this page. Material changes will be communicated through appropriate means when required by law.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

EverMed Exams
Phone: 877-534-5153
Text: 801-308-8973
Email: info@evermedexams.com
Website: https://evermedexams.com